Legal access rules and payment records
Our Legal terms set the conditions for opening, using, and closing your account. We may ask for a reachable phone number before account access, and we use the details you provide to match wallet or bank records with the correct account. DANA, OVO, GoPay, QRIS, virtual
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account, and bank transfer entries can appear in your account history as payment records. We do not describe any access as available everywhere: eligibility depends on local law and use is limited to places where local law permits. If a transfer needs checking, keep the payment
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receipt and contact support through the account path. We may pause an account when details conflict, when security checks remain incomplete, or when a legal request requires action. The current terms shown on this page control your relationship with us, so check them again before changing
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account details or requesting closure.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.